UPDATE: Due to Brexit impacts starting on January 1st, 2021, orders shipping to the United Kingdom that are total value of £135 and over (inclusive of shipping cost) are subject to tax & duty as per local laws and legislation. If your total order (including shipping costs) exceeds £135, you will be notified by our international courier partner DHL.The amount owed is payable upon delivery of goods by DHL. If the tax and duty fees exceed a value of £100, DHL will contact you in advance before they deliver to your door.
Information on tax & duties for all other countries outside EU:
All orders dispatched outside the EU are sent free of any Irish taxes. Products delivered to destinations outside the EU may be subject to taxes, fees, levies or other charges, which are imposed by the countries local legislation. The recipient of the products is responsible for all customs formalities for their export and import and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges. These charges vary depending on the product type and the country the goods are shipped into.
Each country has a different value threshold, if the total order value is over the miniumn threshold, charges may apply. For example, if you are shipping to the USA the value is $800, Canada is $20, and AU is $1000. *Totals include cost of shipping.
**The recipient of the goods, not the person who ordered them, will receive a separate request for payment of these charges. If you're ordering products to be delivered to someone else, please make sure they're aware they will be responsible for any additional charges. Unfortunately, we have no control over these charges and cannot predict what they may be, so we're unable to offer any assistance on these processes. We'd advise that you check the import charges applicable in any country before ordering products to be delivered there.
Explore all the latest happenings at Avoca. From delicious recipes to in-store events, and exclusive promotions to fabulous gift inspiration, there's lots going on in the wonderful world of Avoca.
Avoca are very proud to work with Wicklow-based charity, The Gavin Glynn Foundation, they help families of children battling cancer to travel overseas for treatment not available in Ireland.
Avoca are very proud to win gold, silver and bronze at this year's blas na heireann food awards!
We are delighted to announce the release of our brand new cookbook, Avoca at Home - available NOW!
Become a member at Mount Usher Gardens with our Annual Season Ticket. The perfect gift for any nature-lover, a season ticket to the gardens allows you year-round access to our world-class Robinsonian gardens.
Take the stress out of dinner parties, family gatherings, and business lunches with Avoca at Home Catering service. You can now order online and select the Avoca store you’d like to collect from.
Did you know that you can place an Avoca Food Market order, and collect it from your local store?
Introducing our new click & collection food ordering service for Avoca Home Catering. You can now order your favourite Avoca foods with ease!
The foundation of all good cooking is good ingredients!
If you’re looking for the perfect spot for a breakfast or lunch date, why not book a table at your favourite Avoca café or restaurant?
Explore all the latest happenings at Avoca. From delicious recipes to in-store events, and exclusive promotions to fabulous gift inspiration, there's lots going on in the wonderful world of Avoca.
Take the stress out of dinner parties, family gatherings, and business lunches with Avoca at Home Catering service. You can now order online and select the Avoca store you’d like to collect from.
From the perfect gifts to festive food, we’re delighting in every little detail this Christmas.
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Avoca Collection
UPDATE: Due to Brexit impacts starting on January 1st, 2021, orders shipping to the United Kingdom that are total value of £135 and over (inclusive of shipping cost) are subject to tax & duty as per local laws and legislation. If your total order (including shipping costs) exceeds £135, you will be notified by our international courier partner DHL.The amount owed is payable upon delivery of goods by DHL. If the tax and duty fees exceed a value of £100, DHL will contact you in advance before they deliver to your door.
Information on tax & duties for all other countries outside EU:
All orders dispatched outside the EU are sent free of any Irish taxes. Products delivered to destinations outside the EU may be subject to taxes, fees, levies or other charges, which are imposed by the countries local legislation. The recipient of the products is responsible for all customs formalities for their export and import and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges. These charges vary depending on the product type and the country the goods are shipped into.
Each country has a different value threshold, if the total order value is over the miniumn threshold, charges may apply. For example, if you are shipping to the USA the value is $800, Canada is $20, and AU is $1000. *Totals include cost of shipping.
**The recipient of the goods, not the person who ordered them, will receive a separate request for payment of these charges. If you're ordering products to be delivered to someone else, please make sure they're aware they will be responsible for any additional charges. Unfortunately, we have no control over these charges and cannot predict what they may be, so we're unable to offer any assistance on these processes. We'd advise that you check the import charges applicable in any country before ordering products to be delivered there.
Quantity:
During the Christmas season, we extend our normal 30 day return policy to 45 days. Items shipped by Avoca.com between the first week of November to the end of December may be returned for a full refund up until 45 days from the purchase date. All items are subject to our regular return/exchange guidelines. This extension is only valid on full priced items, for sale items any refund or exchange must take place within the 14 day return policy for sale items.
Items must be returned or exchanged within 30 days of purchase (For sale items, any refund or exchange must take place within 14 days of purchase). Any returned or exchanged goods must be unused/unworn and in the same condition as it was when you received it, item must include all attached tags/ labels and be in its original packaging. The cost of returning unwanted items or exchanging an item is at your expense and as we do not offer a collection service you should use your own carrier. We highly recommend that you use a carrier who can give you a "proof of posting", as until the parcel is received by us, it will remain your responsibility.
* If you choose to exchange an item, we are more than happy to do so for you, however, the cost of shipping the new item back to you is at your expense.
** Returns from the UK: Orders returning to Avoca from the UK may be subject to tax/duty charges. If you're looking to return/ exchange your order please contact us in advance of returning your item.
Email online-avoca@avoca.com or phone us +353 1 274 6996.
Avoca Online Store, Unit 1
Riverside Business Park
Rathnew, Co Wicklow
Ireland, A67N732
We are happy to help. Please contact us in advance of returning your item.
Email online-avoca@avoca.com or phone us +353 1 274 6996.
If the product you received is faulty or you received the wrong item, please contact us in advance of returning your item.
Email online-avoca@avoca.com or phone us +353 1 274 6996.
Please allow up to 21 days for refunds to show up on your account. We will refund you by the same method the original payment was received. If you paid with a gift card, a new gift card will be issued for the amount of the credit and mailed to your billing address.
The value of returns, exchanges or refunds is the value of the item at the time of purchase. Gift Cards are treated like cash and are exempt from the returns policy.
For more information, please email online-avoca@avoca.com
Please select your shipping destination from the drop menu below to see your shipping cost and estimated delivery time.
Standard Deliver (Road)
2-5 working days (Mon-Fri) estimated deliver time
| Average Weights KG | Shipping Cost |
|---|---|
| 0 - 16 kg | €5.50 |
| 16 - 30 kg | €8.25 |
Standard Deliver (Road)
2-5 working days (Mon-Fri) estimated deliver time
| Average Weights KG | Shipping Cost |
|---|---|
| 0 - 3 kg | £7.95 |
| 3.1 - 5 kg | £8.25 |
| 5.1 - 10 kg | £8.95 |
| over 10 kg | £10.00 |
Express Delivery (Air)
2-5 working days (Mon - Fri) estimated deliver time
| Average Weights KG | Shipping Cost |
|---|---|
| 0 - 3 kg | £17.95 |
| 3.1 - 5 kg | £19.95 |
| 5.1 - 10 kg | £26.95 |
| over 10 kg | £35.95 |
Standard Deliver (Road)
2-7 working days (Mon-Fri) estimated deliver time
| Average Weights KG | Shipping Cost |
|---|---|
| 0 - 3 kg | £10.95 |
| 3.1 - 5 kg | £11.95 |
| 5.1 - 10 kg | £12.95 |
| over 10 kg | £13.95 |
Express Delivery (Air)
2-5 working days (Mon-Fri) estimated deliver time
| Average Weights KG | Shipping Cost |
|---|---|
| 0 - 3 kg | €18.95 |
| 3.1 - 5 kg | €24.95 |
| 5.1 - 10 kg | €40.95 |
| over 10 kg | €65.95 |
Standard Deliver (Road)
2-7 working days (Mon-Fri) estimated deliver time
| Average Weights KG | Shipping Cost |
|---|---|
| 0 - 3 kg | €13.95 |
| 3.1 - 5 kg | €13.95 |
| 5.1 - 10 kg | €14.95 |
| over 10 kg | €16.95 |
Express Delivery (Air)
3-7 working days (Mon-Fri) estimated deliver time
| Average Weights KG | Shipping Cost |
|---|---|
| 0 - 3 kg | $29.95 |
| 3.1 - 5 kg | $38.95 |
| 5.1 - 10 kg | $59.95 |
| over 10 kg | $95.95 |
Express Delivery (Air)
3-8 working days (Mon - Fri) estimated deliver time
| Average Weights KG | Shipping Cost |
|---|---|
| 0 - 3 kg | €35.95 |
| 3.1 - 5 kg | €48.95 |
| 5.1 - 10 kg | €70.95 |
| over 10 kg | €130.95 |
[Alert! Feb.17th, 2022] Due to network outages in the Wicklow area please expect delays in order processing and delivery of your orders. We apologise for any inconvenience this may cause.
[January 5th, 2022] *With the challenges posed by the new Covid-19 variant, our staff and couriers will be faced with added pressure, there may be slight delays in deliveries. We thank you for your support and patience as we strive to ensure as smooth and efficient a service to you as possible.
[July 1st, 2021] Due to recent changes in international trade within the EU we have temporarily ceased shipping to the following countries (Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Portugal, Romania, Slovakia, Slovenia, and Sweden). Unfortunately, we do not ship to Russia due to courier restrictions on residental addresses. We apologise for any inconvenience this may cause and will be working towards resuming our trade to these locations in the future.
Due to new COVID-19 restrictions & BREXIT Transition period ending you may see some changes when you shop on Avoca.com.
* Brexit Impacts
Customers shipping to the United Kingdom, may notice delays in expected delivery times. Please be aware, orders shipping to the United Kingdom, that total value (including shipping cost) is £135 or over, are subject to tax & duty as per local laws and legislation. If your total order (including shipping cost) exceeds £135, you will be notified by our international courier partner DHL. The amount owed will be payable by the person receiving the goods upon delivery by DHL. If the tax and duty fees exceed a value of £100, DHL will contact you in advance before they deliver to your door. Any returns from the UK may incur costs including transport costs, as well as any associated import fees or customs where applicable. These costs will be payable by the person returning the goods.
* COVID-19 Updates & Delivery Delays
Our online store is fully operational. Please keep in mind that due to the current circumstances and high order volumes, we may have some delays in our estimate delivery time, especially during the weeks leading up to Christmas. Please order early to ensure you receive your items in time for Christmas.
*Important details on couriers right to leave parcel with neighbor or concierge: To ensure parcels are not returned to Avoca by couriers due to the recipient not being home, and therefore delaying order delivery by 5-9 days, Avoca’s contract with couriers DPD & DHL authorises parcels to be left with a neighbor. *Courier may deliver the parcel to a neighbor of the consignee’s address or a concierge at the consignee’s building or a pickup location within delivery hours, transport of the parcel will end at the time of delivery to the neighbor or obtaining a signature from the concierge or other recipient or leaving the parcel at the consignee’s building.
All orders placed Monday - Thursday are dispatched within 24-48hrs from your purchase date. For orders placed Friday - Sunday please allow 48-36hrs for dispatch. Most packages are delivered within 5 business days of their dispatch. Normally all products on our website are held in stock, but on the rare occasion that an item is out of stock, we will contact you with the expected delivery time. Once your order is dispatched, you will receive an email from us with a tracking number.
* Online Dispatch working hours is Monday to Friday, closed all public holidays.
* Order processing may take longer during busy periods such as Christmas, Black Friday/Cyber Monday and during Sales.
We deliver from Monday-Friday (excluding Public Holidays).
Yes. Please review your email confirmations to validate the courier selected.
For orders shipped using DHL click here.
For orders shipped using DPD click here.
**Please note, it may take up to 24-48 hrs after you've order for your tracking number to appear in the couriers system.
Yes, you will need to sign for your package.
We'll send you a text message to let you know when your order is out for delivery (as long as you have provided your mobile phone number).
If you are not at home to accept the delivery, we'll leave a card with the courier's contact details. You can then give them a call to re-arrange delivery or arrange to collect your order.
Please allow 1-5 days to receive an order, if your parcel hasn't arrived after this time period please contact our Customer Service team.
Email: online-avoca@avoca.com or Phone: +353 1 2746996
All orders dispatched outside the EU are sent free of any Irish taxes. Products delivered to destinations outside the EU may be subject to taxes, fees, levies or other charges, which are imposed by local legislation. **Please be advised that you can also read this information during the checkout process by clicking 'Tax & Duties May Apply' before you complete your purchase.
For example: For the following Non-EU countries, if the total order value (including shipping cost) is over the following threshold, charges may apply.UK £135, US is $800, Canada is $20, and AU is $1000 (all of the above values are order totals inclusive of shipping cost).
The recipient of the products is responsible for all customs formalities for their export and import and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges. The recipient of the goods, not the person who ordered them, will receive a separate request for payment of these charges.
If you're ordering products to be delivered to someone else, please make sure they're aware they will be responsible for any additional charges. Unfortunately, we have no control over these charges and cannot predict what they may be, so we're unable to offer any assistance on these processes. We'd advise that you check the import charges applicable in any country before ordering products to be delivered there.
