An Update From Avoca Online

UPDATE (Thursday, 9th of April 2020): Our courier delivery service has been operating to the best of their ability and has made necessary adjustments to prioritize deliveries of essential medical supplies. Due to this adjustment we have been notified that there has been a delay in service on Friday, 10th April 2020. Only essential medical supplies will be processed so all non-essential parcels will be on hold. We are very sorry for the inconvenience and can assure you that our courier will resume delivery of all parcels starting Tuesday, 14th April 2020, following the Bank Holiday.

Our online shop is currently operating as normal. We will continue to review and update you on any changes. Please keep in mind, although we are doing our very best to ensure that orders arrive on time – we may have some delays. Some international deliveries may take longer due to local government restrictions. For information on deliveries and tracking your order click here.

We would like to assure you that our online shop dispatch centre staff are following strict hygiene protocols and are committed to maintaining the appropriate risk-prevention behaviours.

As the current Coronavirus situation continues to unfold, we are doing our very best to monitor the situation. The health and wellbeing of our customers and staff is our top priority. For this reason, we have taken the difficult but necessary decision to temporally close several Avoca locations, however, Avoca Food Markets remain open and operational. We are now offering a Delivery & Collection Service from Avoca Food Markets. Our customers can shop our full range of products available in our Food Markets and choose to collect or have their order delivered. To avail of our delivery service, please note you must be within a 10km radius of the location you place your order with. This service is available at six Avoca locations. For more information click here.

Our thoughts go out to anyone who has been personally impacted, and we hope that you and your families are safe and well.