UPDATE: Due to Brexit impacts starting on January 1st, 2021, orders shipping to the United Kingdom that are total value of £135 and over (inclusive of shipping cost) are subject to tax & duty as per local laws and legislation. If your total order (including shipping costs) exceeds £135, you will be notified by our international courier partner DHL.The amount owed is payable upon delivery of goods by DHL. If the tax and duty fees exceed a value of £100, DHL will contact you in advance before they deliver to your door.
Information on tax & duties for all other countries outside EU:
All orders dispatched outside the EU are sent free of any Irish taxes. Products delivered to destinations outside the EU may be subject to taxes, fees, levies or other charges, which are imposed by the countries local legislation. The recipient of the products is responsible for all customs formalities for their export and import and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges. These charges vary depending on the product type and the country the goods are shipped into.
Each country has a different value threshold, if the total order value is over the miniumn threshold, charges may apply. For example, if you are shipping to the USA the value is $800, Canada is $20, and AU is $1000. *Totals include cost of shipping.
**The recipient of the goods, not the person who ordered them, will receive a separate request for payment of these charges. If you're ordering products to be delivered to someone else, please make sure they're aware they will be responsible for any additional charges. Unfortunately, we have no control over these charges and cannot predict what they may be, so we're unable to offer any assistance on these processes. We'd advise that you check the import charges applicable in any country before ordering products to be delivered there.

determine the currency you are charged.
are subject to tax & duty.



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Explore all the latest happenings at Avoca. From delicious recipes to in-store events, and exclusive promotions to fabulous gift inspiration, there's lots going on in the wonderful world of Avoca.
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Enjoy your Avoca favourites at home with our Food Ordering Service. Order from our At Home Catering Menu to take the stress out of entertaining, or place an order for your Food Market Favourites.
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Whether we’re cooking a meal from scratch, or crafting one of our famous throws, we believe in starting as you mean to go on. With beautiful beginnings, the end result is sure to be a little magical!
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We are delighted to announce that a brand new Avoca store will be opening Wednesday 27th April at Ireland's leading luxury shopping destination, Kildare Village!
AVOCA FOOD- Avoca Food
Starting out as a small tea and coffee station selling home baking in a corner of one of our stores, our food offering has since taken on a life of its own.
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Did you know that you can place an Avoca Food Market order, and collect it from your local store?
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The foundation of all good cooking is good ingredients!
- Avoca Restaurants
If you’re looking for the perfect spot for a breakfast or lunch date, why not book a table at your favourite Avoca café or restaurant?
- News & Events
- What's New?
Explore all the latest happenings at Avoca. From delicious recipes to in-store events, and exclusive promotions to fabulous gift inspiration, there's lots going on in the wonderful world of Avoca.
-
Enjoy your Avoca favourites at home with our Food Ordering Service. Order from our At Home Catering Menu to take the stress out of entertaining, or place an order for your Food Market Favourites.
-
Throughout May and June, we’ll be collaborating with some of our favourite Irish suppliers to give you a host of simple tips around wellness and self-care.
-
Whether we’re cooking a meal from scratch, or crafting one of our famous throws, we believe in starting as you mean to go on. With beautiful beginnings, the end result is sure to be a little magical!
-
We are delighted to announce that a brand new Avoca store will be opening Wednesday 27th April at Ireland's leading luxury shopping destination, Kildare Village!
- AVOCA FOOD
- Avoca Food
Starting out as a small tea and coffee station selling home baking in a corner of one of our stores, our food offering has since taken on a life of its own.
-
Did you know that you can place an Avoca Food Market order, and collect it from your local store?
-
Avoca home catering - from our kitchen to yours!
-
The foundation of all good cooking is good ingredients!
-
If you’re looking for the perfect spot for a breakfast or lunch date, why not book a table at your favourite Avoca café or restaurant?
Food Senior Team Lead
SUMMARY
Food Senior Team Lead Job
Hours: Full-Time
Locations: MonkstownDescription
Job Specification
The role of a Food Senior Team Lead is to provide support for the wider management team, and to
be a team lead for employees in your department when a manager is absent. To report to the Food
Manager and hold responsibility in the absence of said manager.
About the Role
The Food Senior Team Lead will be responsible for all of Avoca’s Café, Restaurant, Food Counter,
Fruit & Veg, Butchers, Deli Counter “Hello & Go”, Delivery and Take-Home food offering in their
store. Food Concessions offering in the store and Additional Food Business requirements (i.e. Pop Up
Food Business) as they arise. Supporting the Food Manager, the Food Senior Team Lead will lead
their Teams in all aspects of Sales growth, margin attainment, Income protection, stock control, cost
control, customer service, training and health and safety. The Food Senior Team Lead will ensure
Avoca continues to lead the market in quality, choice and variety of food offering. This duty sheet
outlines the main duties and responsibilities required in this position. It is not an exhaustive list and
is subject to the instruction of your direct line manager, or general manager, depending on the
business needs.
Roles and Responsibilities
• Customer Service – Ensure a high level of customer service is adhered to throughout the
store, handle any customer complaints appropriately, escalating where necessary.
• Cash Management – Performing end of day cash and accurate lodgement reporting, safe
counts and cash drops. Correct use of meridian to input cash/safe details.
• Staff training and development – ensuring all employees are adequately trained in areas
such as tills, coffee training, merchandising, HACCP/Food safety etc.
• Order processing – adhering to order schedules and processes, from both internal and
external suppliers, creating PO’s and maintaining excellent supplier relationships.
• Cycle count and stock management, minus and variance reports, end of quarter/year counts
etc.
• TMS, future work planners, employee detail updates and maintenance.
• Act as a brand guardian to ensure consistency across the breadth of our offering
• Drive innovation, embrace change and support the team in the delivery of new concepts
• Ensure food visual merchandising and displays are in keeping with Avoca brand standards
• Work with our concession partners to deliver on the Avoca business requirements
• Full compliance with health & safety and Food Safety requirements throughout our
operations
• Ad hoc duties as per business requirements
Competencies
• Previous years’ experience in a high-end customer facing food business
• Highly organized with an ability to multi-task, priorities and work to tight deadlines
• Must be strategic, commercial minded with a clear vision and a passion for retail
• Proven track record of seeking responsibility
• Excellent customer service skills – the ability to go “above and beyond”
• Be a creative and innovative thinker
• Attention to detail
• Great problem-solving skills
• Be a teamwork champion
• Timekeeping – Adhere to the sick leave policy and absence policies, using correct
notification methods (to a direct supervisor).
• Flexibility – The nature of the business is dependent on customer service which requires
certain aspects of flexibility such as roster changes etc.
Does this sound like the job for you? If so, please email your CV to recruitment-avoca@avoca.com "Food Senior Team Lead Monkstown" in the subject line. Thanks and good luck!HOW TO APPLY
To apply, send us your current curriculum vitae along with covering letter and references.
BY EMAIL
Reference: Food Senior Team Lead, Monkstown