UPDATE: Due to Brexit impacts starting on January 1st, 2021, orders shipping to the United Kingdom that are total value of £135 and over (inclusive of shipping cost) are subject to tax & duty as per local laws and legislation. If your total order (including shipping costs) exceeds £135, you will be notified by our international courier partner DHL.The amount owed is payable upon delivery of goods by DHL. If the tax and duty fees exceed a value of £100, DHL will contact you in advance before they deliver to your door.
Information on tax & duties for all other countries outside EU:
All orders dispatched outside the EU are sent free of any Irish taxes. Products delivered to destinations outside the EU may be subject to taxes, fees, levies or other charges, which are imposed by the countries local legislation. The recipient of the products is responsible for all customs formalities for their export and import and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges. These charges vary depending on the product type and the country the goods are shipped into.
Each country has a different value threshold, if the total order value is over the miniumn threshold, charges may apply. For example, if you are shipping to the USA the value is $800, Canada is $20, and AU is $1000. *Totals include cost of shipping.
**The recipient of the goods, not the person who ordered them, will receive a separate request for payment of these charges. If you're ordering products to be delivered to someone else, please make sure they're aware they will be responsible for any additional charges. Unfortunately, we have no control over these charges and cannot predict what they may be, so we're unable to offer any assistance on these processes. We'd advise that you check the import charges applicable in any country before ordering products to be delivered there.

determine the currency you are charged.
are subject to tax & duty.



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Because You're Amazing Gift BoxUS $ 46.95Cashmere Blend Women's SocksUS $ 20.95Avoca at Home CookbookUS $ 34.95Navy Amalfi MugUS $ 15.95News & Events- What's New?
Explore all the latest happenings at Avoca. From delicious recipes to in-store events, and exclusive promotions to fabulous gift inspiration, there's lots going on in the wonderful world of Avoca.
- Avoca Charity Partnership
Avoca are very proud to work with Wicklow-based charity, The Gavin Glynn Foundation, they help families of children battling cancer to travel overseas for treatment not available in Ireland.
- Blas Na HEireann Awards
Avoca are very proud to win gold, silver and bronze at this year's blas na heireann food awards!
- New! Avoca Cookbook
We are delighted to announce the release of our brand new cookbook, Avoca at Home - available NOW!
- Mount Usher Gardens
Become a member at Mount Usher Gardens with our Annual Season Ticket. The perfect gift for any nature-lover, a season ticket to the gardens allows you year-round access to our world-class Robinsonian gardens.
FOOD ORDERING- Food Ordering
Take the stress out of dinner parties, family gatherings, and business lunches with Avoca at Home Catering service. You can now order online and select the Avoca store you’d like to collect from.
- Food Markets
Did you know that you can place an Avoca Food Market order, and collect it from your local store?
- Catering Menu
Introducing our new click & collection food ordering service for Avoca Home Catering. You can now order your favourite Avoca foods with ease!
- Recipes
The foundation of all good cooking is good ingredients!
- Avoca Restaurants
If you’re looking for the perfect spot for a breakfast or lunch date, why not book a table at your favourite Avoca café or restaurant?
- News & Events
- What's New?
Explore all the latest happenings at Avoca. From delicious recipes to in-store events, and exclusive promotions to fabulous gift inspiration, there's lots going on in the wonderful world of Avoca.
-
Avoca are very proud to work with Wicklow-based charity, The Gavin Glynn Foundation, they help families of children battling cancer to travel overseas for treatment not available in Ireland.
-
Avoca are very proud to win gold, silver and bronze at this year's blas na heireann food awards!
-
We are delighted to announce the release of our brand new cookbook, Avoca at Home - available NOW!
-
Become a member at Mount Usher Gardens with our Annual Season Ticket. The perfect gift for any nature-lover, a season ticket to the gardens allows you year-round access to our world-class Robinsonian gardens.
- FOOD ORDERING
- Food Ordering
Take the stress out of dinner parties, family gatherings, and business lunches with Avoca at Home Catering service. You can now order online and select the Avoca store you’d like to collect from.
-
Did you know that you can place an Avoca Food Market order, and collect it from your local store?
-
Introducing our new click & collection food ordering service for Avoca Home Catering. You can now order your favourite Avoca foods with ease!
-
The foundation of all good cooking is good ingredients!
-
If you’re looking for the perfect spot for a breakfast or lunch date, why not book a table at your favourite Avoca café or restaurant?
- Christmas
- Christmas at Avoca
From the perfect gifts to festive food, we’re delighting in every little detail this Christmas.
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This Christmas, the delight is in the details. From every hand-cut star on top of our mince pies to each carefully curated hamper and ribbon-tied cakes to that thoughtful gift they'll be sure to love! We thought of every little thing so you don't have to.
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From starters and nibbles to Christmas dinner favourites and all the trimmings, our Christmas Feast menu is a celebration of festive food.
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There is much to bring joy in this year’s offering from Avoca. Our show-stopping selection of hampers are filled with delicacies from Ireland’s finest producers, as well as tasty treats made by hand in our Avoca kitchens and bakeries.
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Avoca are very proud to be working with our charity partners The Gavin Glynn Foundation, with all proceeds from this candle being donated to the very worthy and necessary care they provide.
Food Senior Team Lead
SUMMARY
Food Senior Team Lead Job
Hours: Full-Time
Locations: MonkstownDescription
Job Specification
The role of a Food Senior Team Lead is to provide support for the wider management team, and to
be a team lead for employees in your department when a manager is absent. To report to the Food
Manager and hold responsibility in the absence of said manager.
About the Role
The Food Senior Team Lead will be responsible for all of Avoca’s Café, Restaurant, Food Counter,
Fruit & Veg, Butchers, Deli Counter “Hello & Go”, Delivery and Take-Home food offering in their
store. Food Concessions offering in the store and Additional Food Business requirements (i.e. Pop Up
Food Business) as they arise. Supporting the Food Manager, the Food Senior Team Lead will lead
their Teams in all aspects of Sales growth, margin attainment, Income protection, stock control, cost
control, customer service, training and health and safety. The Food Senior Team Lead will ensure
Avoca continues to lead the market in quality, choice and variety of food offering. This duty sheet
outlines the main duties and responsibilities required in this position. It is not an exhaustive list and
is subject to the instruction of your direct line manager, or general manager, depending on the
business needs.
Roles and Responsibilities
• Customer Service – Ensure a high level of customer service is adhered to throughout the
store, handle any customer complaints appropriately, escalating where necessary.
• Cash Management – Performing end of day cash and accurate lodgement reporting, safe
counts and cash drops. Correct use of meridian to input cash/safe details.
• Staff training and development – ensuring all employees are adequately trained in areas
such as tills, coffee training, merchandising, HACCP/Food safety etc.
• Order processing – adhering to order schedules and processes, from both internal and
external suppliers, creating PO’s and maintaining excellent supplier relationships.
• Cycle count and stock management, minus and variance reports, end of quarter/year counts
etc.
• TMS, future work planners, employee detail updates and maintenance.
• Act as a brand guardian to ensure consistency across the breadth of our offering
• Drive innovation, embrace change and support the team in the delivery of new concepts
• Ensure food visual merchandising and displays are in keeping with Avoca brand standards
• Work with our concession partners to deliver on the Avoca business requirements
• Full compliance with health & safety and Food Safety requirements throughout our
operations
• Ad hoc duties as per business requirements
Competencies
• Previous years’ experience in a high-end customer facing food business
• Highly organized with an ability to multi-task, priorities and work to tight deadlines
• Must be strategic, commercial minded with a clear vision and a passion for retail
• Proven track record of seeking responsibility
• Excellent customer service skills – the ability to go “above and beyond”
• Be a creative and innovative thinker
• Attention to detail
• Great problem-solving skills
• Be a teamwork champion
• Timekeeping – Adhere to the sick leave policy and absence policies, using correct
notification methods (to a direct supervisor).
• Flexibility – The nature of the business is dependent on customer service which requires
certain aspects of flexibility such as roster changes etc.
Does this sound like the job for you? If so, please email your CV to recruitment-avoca@avoca.com "Food Senior Team Lead Monkstown" in the subject line. Thanks and good luck!HOW TO APPLY
To apply, send us your current curriculum vitae along with covering letter and references.
BY EMAIL
Reference: Food Senior Team Lead, Monkstown