General Manager


General Manager
Mount Usher


An opportunity has arisen for a General Manager in Avoca’s stunning Mount Usher Gardens location. We are looking for someone who will be responsible for managing all of Avoca’s interests on the site including our Café, Foodhall, Garden Shop, Kitchen and Gardening Team. Our General Managers are positive role models to our people. They provide the innovation, motivation, experience and guidance to their colleagues, whilst always being an Ambassador for our brand and our ethos. We look to our General Managers to take full ownership of running a store, drive their sales, champion our customer experience and create an environment for our colleagues to become empowered and to flourish.

The ideal candidate will possess the following:
-Excellent communication and leadership skills
 -Enthusiasm and a focus on solutions
-Passion for our customers Avoca experience
-Strong business acumen with the ability to take control of your P&L
-Outgoing personality, reliability and dependability
-Flexible with the ability to work under pressure and prioritise
-Strong attention to detail

The successful candidate’s duties will include but are not limited to:
-Extraordinary customer satisfaction through outstanding service
-Inducting, training, supervising, developing and appraising staff
-Consistently and proactively reviewing financial and operational performance of the business unit to ensure the achievement of all commercial and financial targets.
-Controllable cost awareness, including wages and staff costs, consumables, breakages, stock loss and shrinkage
-Responsibility for the day-to-day running of the retail and food outlets including people, sales, cleanliness and hygiene, food safety, customer service, cash control, health and safety and profitability.

This is a senior management position and you will report directly to the Operations Director.
Applicants must have a minimum of 2-3 years’ experience at Store/General Management level in a busy retail and/or hospitality organisation and be able to work on a full-time flexible basis (5 shifts over 7 days).
A competitive salary (depending on experience) plus access to a generous bonus plan is on offer for the successful candidate. Avoca is an equal opportunities employer.

Does this sound like the job for you? If so, please email your CV to with the subject line ''General Manager Mount Usher''. Thank you and good luck!


To apply, send us your current curriculum vitae along with covering letter and references.

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Reference: General Manager, Mount Usher