We pride ourselves in handling your orders quickly, however, some orders may take longer than others depending on stock levels. We do not ship on Saturdays, Sundays, or holidays. Orders received up to 12 noon GMT on a Friday will be processed that day. Orders after this time may not be processed until the following Monday. We use DHL to process our shipping. Where a signature is required, online orders will not be released under any circumstances unless this signature is obtained. Most orders will arrive within 2-3 days from dispatch but please allow up to a week from date of dispatch for your order to arrive.
Please note that delivery to countries outside the European Union are EXEMPT for VAT. In such cases the displayed price on the website will include VAT but this will be deducted from the cost at shopping basket. Deliveries to the USA can avail of tax free shopping up the value of $800.
CUSTOMS & EXCISE DUTY
Customs & Excise Duties MAY APPLY to some countries. AVOCA.com is not responsible for the payment of these duties.
CREDIT/DEBIT CARD BILLING
AVOCA.com prices are displayed in Euro, US Dollars or Pounds Sterling. However, you will be billed in Euro and your credit card company will calculate the exchange rate automatically.
For our full Shipping Policy. Refer to the link at the bottom of the page.